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FAQs
Answers to Your Teledentistry-related questions
Discover all you need to know about emergency care, insurance coverage, virtual dental visits, and how Teledentistry.com enables you to get professional dental advice whenever and wherever you need it.
General Teledentistry Questions
What is teledentistry?
Through secure video calls, patients can consult with licensed dentists via teledentistry, a virtual dental service. It facilitates pain management, dental problem diagnosis, and treatment planning without the need for in-person dental office visits.
How is a virtual dental appointment conducted?
You schedule a video consultation with a dentist online, talk about your symptoms, and get advice on how to take care of yourself. If necessary, dentists can also write prescriptions for drugs.
Is teledentistry secure and efficient?
Indeed. HIPAA-compliant Teledentistry offers professional care, particularly for follow-ups, consultations, and emergencies.
In a teledentistry visit, what can be treated?
Toothaches, infections, swelling, chipped teeth, missing fillings, and severe dental pain are common ailments.
Virtual Dental Care Questions
Can I have a dental emergency using teledentistry?
Indeed. For urgent care issues like tooth pain, swelling, broken teeth, or infections, teledentistry is ideal. We provide licensed dentists available around-the-clock.
What happens if, following the virtual visit, I require in-person dental care?
We'll assist you in locating a local dentist and provide them access to your care records if your case calls for a physical procedure.
Are you able to prescribe painkillers or antibiotics?
Yes, when it's medically necessary, our certified dentists can write prescriptions for your neighbourhood pharmacy.
In a teledentistry visit, what can be treated?
Toothaches, infections, swelling, chipped teeth, missing fillings, and severe dental pain are common ailments.
Prescription & Follow-Up Appointment Questions
After the appointment, how can I pick up my prescription?
Usually within minutes of your consultation, prescriptions are electronically sent to the pharmacy of your choice.
Can I make an appointment with the same dentist for a follow-up?
Our support staff will assist in setting up follow-ups when necessary, though the availability of specific dentists may vary.
How do I schedule a virtual dental consultation?
Please visit our Contact Us page or give us a call at +1-888-588-3394 to arrange a virtual dental consultation. Our staff will assist you in scheduling a time that works for you and send you a secure link to visit.
Technical Requirement Questions
What equipment is required for a virtual dental appointment?
A computer, tablet, or smartphone with a camera and microphone is required, as is a steady internet connection.Please visit our step-by step guide page for more details.
Do I have to download an app?
No. Through our secure online portal, you can access your virtual dental appointment straight from your computer, tablet, or phone.
Is the video call private and confidential?
Yes. All calls are encrypted and follow HIPAA guidelines to ensure patient privacy. in scheduling a time that works for you and send you a secure link to visit.
What if I miss my appointment?
You can get in touch with our support staff or reschedule via your account.
Pricing & Payment Questions
What is the price of your service?
For self-paying, uninsured patients, a virtual dental consultation via Teledentistry.com costs $50. Services like general consultations, second opinions, and emergency dental care are included in this fixed cost.
Are there any hidden fees?
No. Your virtual consultation is included in the $50 flat fee. Please visit our Pricing Page for more details.
What happens if I'm insured?
Your teledentistry visit is usually covered if you have dental insurance, and it might even count toward one of the oral exams that are covered by your plan. We advise confirming specific benefit details with your insurance provider as coverage can vary.
We accept almost all major insurance companies. If your provider isn’t listed, you may still be covered — contact us or your insurer to confirm.
Can I get a refund if I cancel?
Yes, you may be eligible for a refund if the appointment is cancelled in accordance with our cancellation policy.
Insurance Coverage Questions
Is teledentistry covered by insurance?
Yes, in most cases, your teledentistry consultation is covered by your dental insurance. It may count as one of the oral exams included in your plan. Coverage details vary, so we recommend confirming with your insurance provider.
Where can I see which insurance providers you accept?
We accept almost all major insurance companies. A complete list of supported insurance providers is available on our homepage, but please note it is not comprehensive. Even if your provider is not listed, you may still be covered.
Will I know if my insurance covers the consultation before booking?
Yes. We will assist you in determining whether virtual dental consultations are covered by your insurance during the scheduling process. Otherwise, you can keep using the self-pay option.
Can I submit the receipt to my insurance for reimbursement?
You might be able to claim your visit receipt as an out-of-network expense if your insurance company does not have a direct partnership with Teledentistry.com. For eligibility, speak with your provider.